Facebook advertisers may occasionally face a 'Dead 792' scenario, which can halt advertising activities abruptly. Today, we delve into what a 'Dead 792' ad account is and the steps you can take to address this issue.
A 'Dead 792' ad account refers to a Facebook ad account that gets disabled immediately after a payment card is added, without providing an option for an appeal. This specific case has become so prevalent that it's now referred to by the error code '792'.
You'll know you're facing a 'Dead 792' if you encounter the following message: "Because we could not verify your account, we have disabled the account to protect the personal and financial information you have. If you think we made a mistake, you can request a review.”
Several factors can trigger this disabling of an account:
Use of Certain Payment Methods: Utilizing virtual cards or specific physical cards (like those from WISE, PAYSERA, Payoneer, or Pyypl Bank) can raise flags.
Low Card Balance: If your card balance is below $2, it may trigger the 'Dead 792' status.
Overused Payment Cards: Cards that have been added to multiple ad accounts or those associated with evading ad payments can also lead to this problem.
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Without a direct appeal button, the usual course of action is limited. However, there's an alternative approach:
The term 'using link 792' refers to accessing a special link provided by Facebook to attempt to recover the account. This link is specifically for cases where the normal appeal process is not available.
Before using the link, gather all necessary information about your ad account and payment method. Ensure you have evidence to support the legitimacy of your advertising activities.
To avoid encountering 'Dead 792', use a reliable and verified payment method, maintain a sufficient balance, and avoid using a card across multiple ad accounts.
Conclusion:
The 'Dead 792' ad account issue is a frustrating hurdle for Facebook advertisers. By understanding the causes and exploring alternative solutions like 'link 792', you can take proactive steps to recover your account or avoid such issues altogether.
